The Joint Admissions and Matriculation Board has confirmed that its Central Admissions Processing System, CAPS, is temporarily unavailable, following complaints from candidates who have been unable to access the platform.
JAMB said the disruption was caused by technical challenges associated with the hosting arrangements for CAPS, as candidates continue to rely on the platform during the ongoing 2026 admission exercise.
In a statement on Thursday, the examination and admissions body said it had commenced discussions with the organisation responsible for hosting the platform in an effort to restore the system.
“JAMB wishes to inform candidates, institutions and all other users that the Central Admissions Processing System (CAPS) is temporarily unavailable due to technical challenges associated with its hosting arrangements,” the board said.
The board added that it was engaged in what it described as intensive discussions with the hosting organisation and was working to restore CAPS to full functionality as quickly as possible.
JAMB also acknowledged the importance of the platform at the current stage of the admission process and expressed regret over the inconvenience caused to candidates, institutions and other users.
The outage followed reports from candidates on social media, particularly on X, that they had experienced difficulties accessing CAPS since Wednesday.
Some candidates reported that the platform failed to load, while others said they were redirected or received messages indicating that the website was unavailable. Some users also contacted JAMB’s official social media account seeking clarification and assistance.
The timing of the disruption has raised concerns among candidates who need access to CAPS to monitor their admission status and complete admission-related procedures.
CAPS is JAMB’s automated platform for managing admissions into Nigerian tertiary institutions. According to JAMB, the system was developed to streamline the admission process, provide candidates with information about available choices and enable them to confirm provisional admissions. It also allows candidates to check their admission status through the JAMB platform.
The system also provides a framework through which tertiary institutions process admissions while JAMB performs its coordinating and oversight role.
JAMB did not disclose the name of the organisation hosting CAPS or provide a specific timeline for when the platform would be restored.
The board, however, assured candidates and institutions that efforts were ongoing to resolve the problem and promised to issue further updates as developments unfold.
The disruption comes at a sensitive period for prospective undergraduates, many of whom are waiting for admission offers or need to take action on offers already made available through the system.
Candidates have therefore been advised to remain patient while JAMB and its hosting partner work to resolve the technical difficulties.
The latest development also highlights the importance of the CAPS platform to Nigeria’s tertiary admission system, as its automated processes have become central to how candidates and institutions manage admission decisions.
Until the system is restored, candidates may experience difficulties accessing admission information and completing processes that require the CAPS platform.
JAMB said it would provide further information as efforts to restore the service progress.
